URGENT: Philips Respironics Recall Notice

Includes Dreamstation and Trilogy Devices


June 24, 2021

Dear Valued Patient:


Recently we were informed that Philips Respironics issued a voluntary recall of specific Respironics CPAP, BiPAP and Ventilator machines due to possible health risks with foam degradation. We know that certain models might be affected, which include SystemOne (Q series), DreamStation (CPAP, Auto CPAP, BiPAP), Dreamstation GO (CPAP, APAP), REMStar SE Auto (CPAP), Trilogy 100 (Ventilator), and Trilogy 200 (Ventilator) but have not been provided specific serial numbers by the manufacturer.


Please know that the health and safety of our patients is of the utmost importance to us. We are working closely with Philips Respironics to gather more information about repair or replacement options for affected units as it becomes available. As soon as we have the information and resources to do so, we will assist you in navigating this process.


At this time, we cannot verify if your machine was impacted. If you would like to know if your machine was affected, Respironics has set up an online portal. If your machine is not affected, no further action is required. If your machine is affected, follow the online instructions provided at the selected link below.





If you have any further questions regarding continuing use of your machine, please reach out to your Sleep Lab or the doctor who is following you for your CPAP/BiPAP as they are better able to medically advise you on your medical treatment.



Upstate HomeCare logo The Best for Getting Better slogan

Facebook Icon Google+ Icon LinkedIn Icon